Technical Product Manager

Lisbon ( Portugal | GMT+1 )

Last Work Place: Technical PM at @matter-labs

Contacts

Email: [email protected]

Phone: +351 915 881 542

LinkedIn: @osipenkoandrey

Telegram: @andreyosipenko


Summary

I'm Andrew, a Technical Product Manager with 10 years of experience in software development and digital product creation. For the past two years, I've been immersed in the crypto industry, contributing significantly to zkSync by helping to drive zkSync Lite's TVL (Total Value Locked) from $86 million to $176 million.

Beyond my professional work, I'm a content creator, sharing insights about project and product management with a growing Telegram community of over 4,800 subscribers. After the war in Ukraine began, I made my comprehensive online course on project management open-source to support Ukrainians. This initiative, which includes over 40 hours of material, has benefited more than 40,000 students.

In my personal life, I'm an avid enthusiast of extreme sports like surfing and bouldering. I'm also training diligently for my first marathon.

Timeline

            πŸ… Achievement         πŸ₯‘ part-time

Nov 2021 - May 2023 Β· 1 yr 7 mos

Technical Product Manager @ zksync.io / Matter Labs

γ…‘ Led the development of the L2 Blockchain, zkSync Lite, driving a significant increase in Total Value Locked (TVL) from $86 million to $176 million.

γ…‘ Directed the creation and support of five customer-centric products, such as Bridge/Wallet (145k MAU), Block Explorer (>570k MAU), Ecosystem Platform, and the zkSync Era Portal.

γ…‘ Managed the seamless integration of third-party platforms, including Ramp, MoonPay, Argent, ByBit, Binance, and others, to bolster ecosystem compatibility.

γ…‘ Defined the preliminary requirements for the SDK, Remix Plugin, CLI Tool & Token List Library based on insights from over 20 customer development discussions with key developers.

γ…‘ Collaborated with the core team to refine the fee structure of zkSync Lite, leading to a 2-3x reduction in transaction and withdrawal costs.

γ…‘ Designed and built an Internal Tracer Tool for efficient debugging of zkEVM traces.

γ…‘ Introduced a robust product analytics and experimentation framework using MixPanel and Dune. Analytics to streamline the development process.

Dec 2020 - May 2021

Vice President of Product Management @ dashdevs.com

γ…‘ Closed B2B deals in $500k equivalent, from initial communication with client and defining needs, till designing proposal and pitching it to the client.

β€” Grown department from 5 people to 15 including designers, business analysts, product managers, and business intelligence engineers.

β€” Launched Product Discovery Phase service. An initial working phase for our customers aimed to define and design our user's solution, create first clickable prototypes

β€” Design, developed & launched 3 fintech products from scratch in USA πŸ‡ΊπŸ‡Έ and UK πŸ‡¬πŸ‡§ markets in loans, crypto, investing & everyday banking domains.

Sep 2019 - Dec 2020

Product Manager @ dashdevs.com

Dozens @ Dozens.com

β€” Launched an investment feature from scratch. Creating interface mockups, designing UIs, mocking APIs, finding and communicating with third-parties.

β€” Set up Looker and product metrics dashboard, developing product metric funnels for the project.

β€” While working closely with customer support managers could decrease the amount of the raised everyday customer support tickets by 60%.

β€” One of the first implemented Stripe Card issuing before initial release in the UK.

Business Intelligence Engineer @ ( NDA ) β€” Worked with big amounts of data (1M+ records daily) with almost every available data tool on the market. Starting from Pandas and Sisense Periscope and ending with Snowflake, Redshift and tools like DataDog.

β€” Worked closely with operational team to provide them comprehensive dashboards with actual data from different sources.

National Bank of Eastern Country @ ( NDA )

β€” Developing Open Banking Aggregation platform for National Bank of Eastern Country. Worked close with Open Banking APIs with almost every bank of the country.

β€” Implementing and Creation Open Banking Availability Dashboard for the National Bank of Eastern Country

2019

COO @ Testfort.com Working on improving sales, recruitment and HR processes. Just in 5 months, I've helped to decrease operational costs and increase the profitability of the company.

γ…‘ Saved more than $60k/year by implementing the Corporate Benefits program and decreasing turn-over rate per year from 40% to 15%. γ…‘ Implemented Thursday knowledge sharing talks. We had 50+ team-wide events about marketing, development, QA and management. γ…‘ Closed leads in $64k/month equivalent γ…‘ Launched corporate mobile application with company news, library and video storage of our talks.

πŸ₯‘ Founder & PM mentor @ RedCamp.pro Hardest Project Management School in CIS. Help students and junior professionals from CIS countries switch their domain to IT Project Management. γ…‘ 100% Net Promoter Score by all students of two relaunches. γ…‘ 86.5% of students complete the whole program γ…‘ 200 participants on the free-webinar on Project Management γ…‘ Landing page conversion from visitor to webinar registration 64.5%

πŸ₯‘ Consulting Outsourcing companies @ World

πŸ… Passed Certification ISO 27001 @ Diligences.com

2018

Product Manager @ *DueFocus.com πŸ…Product of the day #3 on ProductHunt* We’ve launched a 400 DAU and 3500 MAU product from bench sources of outsourcing company with the big legacy codebase and without documentation and marketing budget β€” comprehensive time-tracker for software teams β€” DueFocus. While working on a product we received CMMI Appraisal 3 level and passed the ISO 27001 certification.

γ…‘ Made Quora a stable leads channel generating 2-3K users per month with the help of my Quality Assurance Engineers who helped me answer questions. γ…‘ During the first beta launch we attracted more than 7k unique users with 100$ marketing budget via Reddit Guerilla Marketing and product placements like ProductHunt & Betalist. γ…‘ Decreased average feature time-to-market metric from 1.5 months to 1 week γ…‘ Decrease the number of reopen issues from 40% to 3% by improving requirement development and QA/QC processes. γ…‘ Helped to grow a team of designers from 2 to 8 and built processes inside of the team.

πŸ… CMMI Appraisal lvl 3 @ Diligences.com

πŸ… ISO 27001 | Information Security Management @ Diligences.com

2015-17

Product Manager @ *SababaMedia.com* We build infrastructure and marketing communication for Israel's largest e-commerce projects.

Some projects: γ…‘ GrandAdvance | http://www.grandadvance.co.il One of the largest online electronics stores in Israel. Our main goal was to create an infrastructure that resists high load. Rethinking UX in main user-flows and increasing conversion from lead to the customer from 24% to 30% which will bring us additional +$100k/year

γ…‘ Camera | http://www.camera.co.il Largest online photo store in Israel. Rebranding and remaking their site. Relaunch email marketing campaign and increase the open rate from 10% to 40%, and click rate from 15% to 35%. Remaking the whole way of communication with customers.

γ…‘ JB Systems Ltd. | http://www.jbstore.co.il Online store technical production. Technical development of the site and support. Graphical support.

2013-15

Fullstack Web Developer & UI/UX Designer @ Upwork.com

I provided a full cycle of services for my clients usually from US and UK β€” from UI/UX design to markup & frontend+backend works & deployment.

Had experience with:

Node JS, HTML, CSS, Javascript, PHP, C#, Wordpress, Joomla and many frameworks.

Links

My Telegram Channel about Management in Software Development

Andrey Osipenko